FAQs

HOW DO I GET STARTED?

Download our app on the Apple App store or Google Play. Search ‘SOCIAL CYCLE SPIN CLUB’. Purchase a drop in pass or a New Rider Membership to book your bike!

DO I NEED TO CREATE AN ACCOUNT?

Yes. It’s a one-time process to ensure you have all the information you need to ride with us, keep track of your rides, your purchases, challenges, milestones, birthday celebrations and so much more! Riders under 18 years old can create an account in the studio, provided their parent or guardian is present.

How early should I arrive?

If it's your first ride with us, we recommend arriving at least 15-20 minutes before your class. Please note, that if you have not signed in 5 minutes before the class starts, your bike may be given to the next in line on the waitlist.

WHAT SHOULD I WEAR? WHAT DO I BRING?

We suggest sporting a tank top or sports bra on top and form-fitting pants or shorts on the bottom. All riders are required to wear a shirt and cycling shoes equipped with Shimano SPD SL cleats that fit into our pedals. We highly suggest bringing a sweat towel and a big water bottle! We have towels and water for purchase should you forget.

Are cycling shoes required to ride at Social cycle?

Cycling shoes that are equipped with Shimano SPD SL cleats which fit into our pedals are required at Social Cycle. Clipping in offers a more secure and safe position which enables riders to work much more efficiently. Pedal strokes become more powerful and allow you to target the correct muscle groups.

do you have shoes to rent?

Shoe service is complimentary at Social Cycle! You are welcome to bring your own if they are compatible with our pedals. All outside shoes must be clean and free of mud. *We reserve the right to deny entry with dirty footwear.

what do i do when i arrive?

When you arrive at the studio, check in with the front desk. They will size you for shoes and explain the process for you. If this is your first time riding with us, the motivator will give you a tour of the studio, and set up your bike with you.

How is Social cycle different from the spin class at the gym?

At Social Cycle Spin Club we offer a full body indoor cycling workout. We ride to the beat of the music in a dark room with vibrant lights, we also include an upper body weight track in our workouts.

I FEEL OUT OF SHAPE. What if I can't do everything in the class?

One of the greatest things about Social Cycle is its versatility for all fitness levels. Each rider can tailor their workout by adjusting the bike’s resistance, making every class as challenging or as gentle as needed. With every ride, confidence and strength grow, so we encourage newcomers to take it at their own pace, enjoy the experience, and have fun!

HOW OLD DO I NEED TO BE TO RIDE AT SOCIAL CYCLE?

Minors who are at least 12 years of age, meet the minimum height requirement of 4'11", and who have submitted a Minor New Rider Waiver Form signed by a parent or guardian IN STUDIO are permitted to ride at Social Cycle. All riders between the ages of 12-14 are required to be accompanied by an adult at all times. Youth 14+ are permitted to ride without an adult with parental/ guardian consent. We do not permit children under the age of 12 in the studio for safety reasons. 

Do you have childcare in the studio?

We do not offer childcare services at the studio. Our team is not childcare certified. Please arrange child care prior to attending class.